Notice :

Haladhar FPC is made up of both farmers and non-farmers who work together to offer farmers end-to-end support, including crop inputs, technical assistance, processing, services, middlemen, and marketing. // Haladhar FPC is made up of both farmers and non-farmers who work together to offer farmers end-to-end support, including crop inputs, technical assistance, processing, services, middlemen, and marketing

Refund and Cancellation Policy

At Haladhar Farmer Producer Company Ltd. ("we," "our," "us"), we aim to ensure customer satisfaction with our products and services. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed.


Refund Policy
Eligibility for Refunds: Refunds are available if:

The product is defective, damaged, or not as described.
The refund request is made within 7 days from the date of receipt.
Refund Process: To request a refund:
Contact our customer service team at [email protected] with your order number and a description of the issue.

Provide photographic evidence of the defect or issue, if applicable.

Refund Method:

Approved refunds will be processed to the original payment method. Please allow 5-10 business days for the refund to be reflected in your account.

Non-Refundable Items:

Certain items, such as perishable goods or custom orders, may not be eligible for refunds. Details will be provided at the time of purchase.


Cancellation Policy
Order Cancellation: Orders can be canceled under the following conditions:

Before Dispatch:

Orders can be canceled without charge if the cancellation request is received before the product is dispatched. Contact us at [email protected] with your order number to cancel.

After Dispatch:

Once an order has been dispatched, cancellations are not possible. However, you may refuse delivery and follow the refund process outlined above.

Service Cancellations:

If you wish to cancel services, such as subscriptions or consultations, contact us at [email protected] at least 72 hours before the scheduled service time to avoid charges.


Exchanges
Product Exchanges:

Exchanges may be requested for defective or incorrect items. Contact our customer service team at [email protected] within 7 days of receiving the product. Exchanges are subject to availability and the returned item’s condition.


Policy Updates
We may update this Refund and Cancellation Policy periodically. Changes will be posted on our website with a revised effective date. Continued use of our services or products after updates indicates acceptance of the new policy terms.

Contact Us

For any questions or concerns regarding these terms and conditions, please contact us at:

Haladhar Farmer Producer Company Ltd.
Address - 2474, SH-9, Kendrapara, Kendrapara, Odisha - 754211

Phone No - (06727) - 295221

Email Id - [email protected]

Web - http://haladharfpo.in

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